Shipping Policy

Last Updated: February 1, 2024

Thank you for choosing Wyldware! We are committed to providing you with the best shopping experience, including efficient and transparent shipping services. Please take a moment to review our Shipping Policy.

1. Order Processing Time:

  • All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
  • Orders placed after 2:00 PM (local time) will be processed on the next business day.

2. Shipping Rates and Options:

  • We offer several shipping options to meet your needs, including standard, expedited, and express shipping.
  • Shipping rates are calculated at checkout based on the weight of your order and the destination.

3. Domestic and International Shipping:

  • We provide both domestic and international shipping services.
  • International shipping rates and delivery times vary based on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their respective countries.

4. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order by visiting the "Track Order" section on our website or through the provided carrier's website.

5. Shipping Delays:

  • While we strive to deliver your orders on time, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs processing, or carrier issues.

6. Undeliverable Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping fees to resend the package.

7. Lost or Stolen Packages:

  • Wyldware is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is secure and accurate.

8. Returns Due to Failed Delivery Attempts:

  • If a package is returned to us due to multiple failed delivery attempts, the customer will be responsible for the cost of re-shipping.

9. Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at support@wyldware.com.

Thank you for choosing Wyldware. We appreciate your business and are here to assist you with any inquiries you may have. Happy shopping!